Shipping & FAQ's
- We can confirm most of our orders leave the fulfilment centre within 2-3 days of payment.
- You'll be emailed when your items have been shipped out from our facility in China.
|Locations||Estimated Shipping Times|
|United States||10-20 days|
|Canada, Europe||10-20 days|
|Australia, New Zealand||10-20 days|
|Central America, South America||10-20 days|
ARE THERE CUSTOMS, TAXES, DUTIES AND/OR TARIFFS?
We are not responsible for customs, taxes, duties and tariffs. Unfortunately we have no control over that, it all deals with laws and regulations in your respective country. All Taxes and customs charges are the responsibility of the customer and are not included in the cost of the order. Taxes and customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. Oakwood Specs is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.
IS MY PERSONAL INFORMATION SECURED?
Oakwood Specs adheres to highest industry standards to protect your personal information when you checkout and purchase from our online store.
If this happens to you, notify us of any changes as soon as possible. However, we can't promise anything as all our items are usually processed immediately after you order and ship out the same day or a few days after. If your order has already entered the shipping process, we won't be able to stop it.